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Shipping Information and Return Policy
Shipping - Products usually ship within 2 business days from the date of order. A confirmation email will be sent upon payment, and an additional email with tracking information will be sent upon shipment. At this time we are shipping to Canada only. Shipping fees are listed in the checkout cart. An expedited shipping service is available for an additional fee. Shipping fees are listed in the checkout cart.
We understand that an order does not always work out. Correct Toes products can be returned or exchanged within 30 days of purchase and come with a 90-day materials warranty for replacement. Lems Shoes and Altra Shoes products that are unworn without any visible wear and tear can be returned or exchanged within 30 days of purchase. *Note: Return shipping fees are not covered under the return policy and will be the responsibility of the customer. All returns/exchanges require a return authorization number that can be acquired by contacting us at firstname.lastname@example.org or by calling 250.920.8818. Returns Can Be Sent To: Vital Feet Suite 550, 2950 Douglas St Victoria BC V8T 4N4