Contact

Have some questions? We’d love to chat about how we can be of service to you.

To start the discussion fill out the form below. Our normal response time is less than 48 hours.

You can also reach us at 250.920.8818.

Shipping Information and Return Policy

1Shipping
Shipping - Products usually ship within 2 business days from the date of order. A confirmation email will be sent upon payment, and an additional email with tracking information will be sent upon shipment.

At this time we are shipping to Canada only. Shipping fees are listed in the checkout cart.

An expedited shipping service is available for an additional fee. Shipping fees are listed in the checkout cart.
2Return Policy
We understand that an order does not always work out.

Correct Toes products can be returned or exchanged within 30 days of purchase and come with a 90-day materials warranty for replacement.

Lems Shoes and Altra Shoes products that are unworn without any visible wear and tear can be returned or exchanged within 30 days of purchase.

*Note: Return shipping fees are not covered under the return policy and will be the responsibility of the customer. All returns/exchanges require a return authorization number that can be acquired by contacting us at support@vitalfeet.com or by calling 250.920.8818.

Returns Can Be Sent To:

Vital Feet
Suite 550, 2950 Douglas St
Victoria BC V8T 4N4